Refund & Replacement Policy (For Customers)

Effective Date: 16-Sep-2023

Thank you for shopping at AZONE HUB. We pride ourselves on providing high-quality products and exceptional customer service. As part of our commitment to transparency and integrity, please familiarize yourself with our No Refund Policy:

1. All sales are final: We do not offer refunds or exchanges on any products unless the item received is defective or damaged.

2. Defective or Damaged Items: In the rare event that you receive a defective or damaged product, please contact us within 3 days of receiving your order. We will promptly replace the item or provide a refund at our discretion. (You must have all side unboxing video without cut and unbroken parcel)

3. Exclusions: We do not accept returns or issue refunds for the following reasons:

A change of mind
Buyer's remorse
Wrong size or color selected
unwanted gifts
Delivery delays due to unforeseen circumstances or carrier problems

4. Unauthorized Returns: Any returns made without prior authorization from AZONE will not be accepted and no refund will be issued.

5. Refund Process: If your return is approved, we will initiate a refund to your original payment method within 2 days. Please note that processing time may vary depending on your payment provider.

6. Final Sale Items: Certain items may be marked "Final Sale" and are not eligible for return or refund. Please check the product description carefully before making your purchase.

7. Contact Us: If you have any questions or concerns about our No Refund Policy, please contact us at +91 94292 18482 (help@azonehub.com)

8. For any issue in product or replacement refund we will need full unboxing video from all side of parcel.

9. No Refund and No Return only Replace Avaliable Replace Time (8-10 Working Days)

By completing a purchase on AZONE HUB, you acknowledge and agree to abide by our No Refund Policy outlined above.

Thank you for your understanding and cooperation.

yours,
AZONE HUB

Contact Us

If you have any questions or concerns regarding our Replacement Policy, please contact us at:

Whatsapp: +91 94292 18482 - Call Time: 9:00am To 6:00pm

Please retain your order information and any relevant documentation as it may be required to process your replacement request.

Last Updated: 16-September-2023